I am writing about the Service Technician name Tara. She came to my house and did an inspection on the furnace and on the air conditioner. She was very knowledgeable and forthright about everything. She new what she was doing and any time I had a question she could answer it without hesitation. One of the most thorough people I have ever met. Takes pride in her work and always has a smile on her face. Very trustworthy and outstanding customer service. She told me and my wife what she worked on and told me how to clean the air conditioner condensers with the hose. Very helpful and honest. I would highly recommend her and the entire staff of Flame Heating and Cooling. They do outstanding work and though their price might be a little bit more I would take these technicians any day over anyone else because the work that they do is just amazing and they definitely are very quality conscious about the type of work they do. Thank you Flame for everything. Jim S
I had Stanley inspect and repair my air conditioner and furnace. He was polite, professional, considerate of my dogs and my floors. He took his time to be thorough and let me know all my options. I have been a big fan of Flame for awhile. Stanley is the best if not the best technician I've had on site. Kudos to Flame for hiring and retaining such good talent and thank you to Stanley to make sure my heating and cooling is safe and operation.
We hired FLAME for a pretty big job. We needed one new furnace (in our basement), and two central air units to be installed (one on our furnace in our attic). First, the price the quoted is the price we paid - and their quote was $5,000 LESS than one of the other quotes we got. They completed the entire job in 2 days (big job) and their workers were respectful to my children, myself, and my home. They even went so far as to tiptoe around as my 2-year-old took a nap. I love that the company texts and emails you pictures of the workers who are coming in to your home. I will absolutely be recommending FLAME to family, neighbors, and friends.
I originally used FLAME after calling around to multiple places because they were the only ones who could get a NEST thermostat installed into my home with the air conditioner I have (that includes a heat pump). I just had them out because my A/C was broken and they sent out Ahmad, who I haven't had before. As my third technician from FLAME, I have to say my experiences have been great! He was nice, fixed up a lose part on my thermostat, fixed up my A/C and was in and out pretty quickly. I will continue using the company for all my future needs, they are a great experience! I'd highly recommend to anyone looking for a company to us. A great company, truly!