I originally used FLAME after calling around to multiple places because they were the only ones who could get a NEST thermostat installed into my home with the air conditioner I have (that includes a heat pump). I just had them out because my A/C was broken and they sent out Ahmad, who I haven't had before. As my third technician from FLAME, I have to say my experiences have been great! He was nice, fixed up a lose part on my thermostat, fixed up my A/C and was in and out pretty quickly. I will continue using the company for all my future needs, they are a great experience! I'd highly recommend to anyone looking for a company to us. A great company, truly!
We have been customers of Flame for years. We have their Gold Package and it has more than paid for itself. Last year during our annual a/c inspection our technician found a part that was going bad. For under a $100.00 it was fixed and our a/c has been running great. If we hadn't replaced that small part when we did we would have had to replace the whole unit for a lot more money. Very grateful that our technician was honest and had us replace that small part instead of ignoring it and charging us for a whole new unit. Flame keeps our furnace and a/c running great with the yearly check-ups and discounts on filters. Highly recommend them!
I can't say enough about how hard these guys worked today. Thank you David H. And Erik W.!!!
It took over 5 hours to replace my 20+ year old Central Air system with an awesome new one.
These 2 guys literally worked that entire time without stopping.
They were like a well-oiled machine with trucks coming and going throughout the day to drop stuff off, and periodically, to pick up the old stuff. It was amazing to watch (a very smart process, for sure)
I would HIGHLY recommend Flame to anyone.
They were quick to come out and give me a quote and then again to set up the installation (for which they arrived on time)
I can't thank you guys enough for the wonderful job!!!
I've already decided that I'm going to have them give me quote for some plumbing work too!
Thank You, Thank You, Thank You!!!
We called Flame because our neighbors recommended them, and we needed an inspection of our air conditioner. They send a young man Sam who was so adept and polite, it was a pleasure to watch him work. We appreciated his truthfulness and would certainly call Flame again.
I've used FLAME for furnace repair, A/C repair, disposal installation, toilet installation, and drain snake. Great HVAC technicians and plumbers. Not the cheapest, but best work and professionalism you will find in Michigan by far. Excellent value for the money. All work was guaranteed for 12 months.