Effective Date: 8/4/2026
Company Name: FLAME Heating, Cooling, Plumbing & Electrical
Website: https://flamefurnace.com

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

FLAME Heating, Cooling, Plumbing & Electrical provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from FLAME Heating, Cooling, Plumbing & Electrical .

These messages may include:

• Appointment confirmations and reminders
• Service updates and scheduling communications
• Follow-ups regarding service requests
• Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

• Phone: (586) 217-2512
• Email: info@flamefurnace.com
• Website: https://flamefurnace.com/contact

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://flamefurnace.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, FLAME Heating, Cooling, Plumbing & Electrical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

FLAME Heating, Cooling, Plumbing & Electrical
2200 East 11 Mile Road, Warren, MI 48091
(586) 217-2512
info@flamefurnace.com