I'm a new FLAME customer and I had to call and say y'all are the best and I will be calling you with ALL my heating, cooling, etc. needs in the future! We had Tim T at our house yesterday. He got every little thing done that he could and he was a real sweet guy. It was the best experience I ever had with this type of thing. I love you guys!
I would like to thank your tech, Byron C, for his service today! I was very excited and thankful that he took the time to explain things so thoroughly to me. I know more about my furnace now than ever and I'm very appreciative. Byron was so very courteous and professional that I will be requesting him should I need your services in the future. Thank you, Byron!
Sam R. was very impressive. FLAME, where do you keep finding these great techs!? The work was done very well, as always with this company. We wouldn't call anybody else.
Dave, Justin, and Ken did a FABULOUS job! The crew was just fantastic. So kind and respectful of both me and my home! I could not be more happy with my new equipment and though the price was a little high, I was happy with service that was provided. Watching the guys work together confirmed that I made the right choice. Worth every penny!
Mike M is the best tech we have had in years! He walked us through everything that he was doing, and he was very thorough. He was also very patient and caring as there was a very sick person in our home. Mike told us that Flame is one of the best companies to work for, and we believe him! I was very impressed.
I was very happy with my service from John G today. He was a very informative and polite. He cleaned up really nice after himself - a great tech all around. I will be calling FLAME with all of our heating and cooling needs from now on.
I am a happy Flame Furnace customer, especially after my most recent experience. The install team arrived when they said they would and the job was completed in the time frame they thought it would take. The team was professional and worked non-stop to successfully complete the install. After the install, Craig answered my questions and did a double-check on site inspection and clean up. I was very impressed. Before I retired earlier this year, I was responsible for the Michigan and Ohio markets for my company. I had in my employ very technical service people as well as a sales force. I believe I recognize excellent people when I see them. People like the three I just mentioned are very hard to find. Each one represented your organization with the highest standard. I hope you see them the way I do.
Matt M came to install our water tank and me and my husband were so happy that he was able to come so quickly! We really needed him and he did a great job. He treated our home very well and cleaned up so well that you'd never know we have a hot water tank installed today! But, I expect nothing less from such a great company. We love Flame!
John G did an awesome job fixing my A/C issue. I want to let you know how much I appreciated his help and want to make it known that he did a great job. He was knowledgeable, professional, and very kind. John, thank you so much.
Kudos to my new buddy, Curt from FLAME! This guy got the job done very well and was kind to me and my house, too! He called ahead of time to let me know he would be a little delayed and while that was a bummer, it was pretty cool that he actually called to tell me. And the girls I talked to on the phone were absolute dolls. They called me after Curt left to make sure he did a good job and of course I told them yes! FLAME is really a class act. Love it!