I was home for most of the installation day with Dave and I think Bill. These two stayed at our home from start to finish. Dave clearly has years of experience, he’s knowledgeable and is very personable. Bill also did a great job! He worked on the AC unit and was patient with our puppy.
There were two other men that came over; one that took everything that needed to be disposed of and the other man came right before I left for work. I think he did the thermostat installation.
Dave also took time at the end of the day to go over everything with us and to answer any questions we had about the new units.
This experience was great just like any other experience with Flame in our home!
Our salesman was easy to communicate with and set clear expectations for our installation, cost and service. He also addressed my concern with the brand we were having installed and we were pleasantly surprised to have our installation scheduled so quickly. Just in time for the next heat wave!
We will stick with Flame for any of our service needs in the future!
We had a previous company come out and after looking at the unit for 5 minutes recommended we get an entire new one. Looking for a second opinion we called FLAME. They sent Leroy out and he was so courteous, helpful, and willing to try to fix it. And that he did! Because of him I would recommend FLAME to anyone in need of Heating/Cooling services. We can't thank you enough Leroy!!!!!!
Flame Furnaces Sales Representative came to our home, calculated the size system that we needed, gave us some options, provided technical data needed to make a decision, explained exactly how the new system would be put in, provided us with a quote and payment options.
We bought an A/C System, the installation tech's came out on schedule and did an excellent job and did it exactly the way the sales rep. said they would do it. The electrician came out and did a fantastic job, I am am an electrical engineer and I was impressed. 5 STARS TO FLAME !!!
The best company that ever dealt with. Tara was very professional and super nice. She did an awesome job and walked me through every issue in details. She is the best by far. Thank you again. Best of luck.
This is the second time Bob Porter has done electrical work at my home. He starts off a bit grumpy at first but once he warms up to you is very much the professional. He is knowledgeable, honest, and has lots of good advice to give. I really enjoyed working with Bob and would welcome him back any time. God bless you.