FLAME Blog

In Honor of Cyber Monday: Flame’s Cyber Services

Black Friday, Small Business Saturday, Cyber Monday, Giving Tuesday…  It seems that now we’ve almost got the whole week covered with shopping focused holidays.

Cyber Services from Flame

In honor of Cyber Monday today, we’ve decided to take the opportunity to highlight some of our ‘cyber’ and online services that help to bring you and your family into the comfort zone.

Flame’s Cyber Services

Online Chat

As soon as you reach the Flame Heating, Cooling, Plumbing, and Electrical website you can access our online chat service.  Often, a chat box will open of its own accord asking if you need help.  If that doesn’t happen, you can simply click on the friendly cartoon technician in the corner.  The chat is connected to a live Flame representative who can answer your questions in real time.

Text Message Updates/Reminders

If you’ve ever wondered why your mobile number is asked of you when you schedule an appointment with Flame, it is simply so we can make life easier for you.  When your technician is on his or her way to your home, you will get a text message letting you know.  You will also receive a photo of the technician and a short bio so you can easily recognize him or her when they come to the door.

Online Contact Form

Don’t have the time to make a phone call?  No problem, you can use our online contact form and we will contact you!

Informational Blog and Videos

Through our website you also have access to hundreds of informational blog posts as well as vlog video posts to help you learn about properly caring for your HVAC equipment, saving energy, and troubleshooting any problems.

We offer these cyber services not just on Cyber Monday, but everyday with the goal of making your life easier.

We are Real People, Too

However, we understand the importance of being able to meet with someone face to face and speak with a real live person over the phone.  This is why our phone lines are open from 6 am until 8 pm and monitored by actual people, and why we schedule consultations with our comfort consultants before making any large purchase decisions.

Would you like to learn more the residential and commercial services we offer?  Contact us at Flame Heating, Cooling, and Electrical!  Happy cyber shopping!

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