As we move into Fall (though it doesn’t seem like it with these hot temperatures, does it?) Flame is also moving into a new phase of its life. Flame will be offering emergency service 24 hours of the day, 7 days a week. (Yes, even Sundays). This does not mean that Flame will have an answering machine that you can leave a message on 24 hours of the day, it means that there will be a technician prepared and ready to come to your home whenever you call. Though that may not seem that important now that the temperature is so warm, because if your a/c goes out at 2 a.m., you can plug in a fan, you may be appreciating this service come November when temperatures are chillier and you are short on blankets.
If you are concerned about Flame Heating, Cooling and Electrical operating on a Sunday, please know that it is only being done to help customers in need. Also, don’t worry–you don’t HAVE to call at obscure hours of the day, your service requests and emergencies will still be taken during normal operating hours, 6:30 a.m. to 8 p.m. as well. If you have any more questions about this new policy, feel free to contact Flame!