It is either sweltering hot or freezing cold and your furnace or air conditioner breaks down. It is most likely you do not know much about your heating and cooling units other than how to set your thermostat at a comfortable temperature. So now what? There are hundreds of heating and cooling companies in Southeastern Michigan, how can one decide? Everyone’s website boasts off all their accomplishments and how they are the best one for the job-but what do some of the awards and certifications actually mean?
Flame Furnace is a Bryant Gold Medal Winner, a National Contractor of the Year, a Mitsubishi Diamond Dealer, certified by NATE and NADCA, member of Air Conditioning Contractors of America, has won the Dave Lennox Award, is a Bryant Factory Authorized dealer, licensed by the state of Michigan in mechanical and electrical, and has plug power certification. It sounds impressive, but it’s all Greek to those not familiar with the heating and cooling business.
One of the most important certifications to look at is the NATE certification. This stands for North American Technician Excellence certification. Technicians must pass both a core and specialty exam to be certified and the test is not easy. 90% of Flame’s technicians are NATE certified.
Flame is also a Bryant Factory Authorized dealer. It may seem like any company who sells Bryant equipment would be a factory authorized dealer, but that is not true. Bryant.com states that Bryant Factory Authorized dealer emblem indicates “your dealer has met our high standards for superior skills… superior service…superior products… superior comfort… and a superior promise-in writing-of 100% satisfaction, guaranteed.” Always look to see if a company as a Factory Authorized emblem.
As you can tell, there are plenty of certifications and awards for heating and cooling companies. The NATE Certification and Factory Authorized Dealer are two items that are important for quality of a job and customer satisfaction. If you are curious about what some of Flame’s other awards mean or any company, feel free to look them up through a search engine like “Google” on the internet, you will most likely be able to find plenty of information describing what all the accomplishments actually say about a company.