Heating and Cooling Harper Woods

Responded to warranty service call for water heater installed under 10/10 warranty program reporting leak from tube or fitting. Upon inspection, determined unit could not be repaired and required full replacement per warranty terms. Removed existing failed water heater and installed new residential tanked water heater unit in basement utility area. Connected all supply and discharge piping, verified proper venting, tested all connections for leaks, and confirmed unit operational with proper temperature settings.

Completed comprehensive tune-up inspection on basement-located furnace unit. Performed visual inspection of all accessible components, utilized borescope camera to examine internal ductwork and heat exchanger passages for cracks, corrosion, or blockages. Documented existing cabinet damage with exposed metal edges and deterioration at top panel seam. All equipment operational at time of service, system running as designed with no immediate safety concerns identified.

Completed comprehensive Gold AC inspection on 34-year-old residential air conditioning system with air handler located in basement and condensing unit positioned exterior against building. Performed electrical diagnostics using clamp meter, measuring voltage and amperage at control board to verify proper system operation, inspected all electrical connections, wiring, and components within air handler cabinet. Conducted thorough examination of outdoor condensing unit including fan motor operation, refrigerant pressures, and overall mechanical condition, noting unit's advanced age and continued functionality.

Performed AC system start-up for upstairs closet coil unit and replaced the exterior condensate drain line. System was tested and verified to be operating properly with new drainage routing installed to exterior of building.

Responded to basement drain backup that had been occurring for three days. Successfully cleared main drain cleanout to resolve standing water and backup issue in basement floor drains. Documented pre-existing floor staining and drain conditions with photos for service records.

Responded to callback for furnace blowing cold air in basement installation. Upon arrival, performed diagnostic testing using digital multimeter to check electrical components and combustion analyzer to verify system operation. Testing revealed system malfunction causing loss of heat. Completed necessary repairs to restore proper heating function and verified unit operating within manufacturer specifications with correct amperage and voltage readings.

Provided estimate for replacement of 20-year-old natural gas furnace located in basement. Assessed existing equipment condition, noting moisture accumulation on ductwork and galvanized piping, and documented current system configuration including ventilation components and mounting locations for new installation planning.

Completed full HVAC system installation including a 70,000 BTU furnace, 2.5-ton rear-discharge air conditioning unit, humidifier, and hot water heater. Installed S40 thermostat, performed all necessary mechanical and electrical connections, and reconnected existing equipment. Applied for mechanical and electrical permits prior to installation. Added condensate pump, installed chimney liner for proper venting, and completed all refrigerant line connections. Performed vacuum test and pressure checks using digital manifold gauges to verify system integrity and proper refrigerant charge. System tested and operational, qualifying for utility rebate program with AHRI certificate number 215663885.

Responded to no-heat call on basement furnace unit over 20 years old. Performed diagnostic evaluation and identified failed heat exchanger and limit switch causing unit failure. Determined replacement parts are obsolete and no longer available for this aged equipment. Provided replacement estimate for new furnace system due to critical component failure and parts obsolescence.

# Service Report Responded to no-heat call for furnace system over 20 years old located in basement. Upon arrival, conducted diagnostic inspection to determine cause of unit failure to ignite. Performed visual assessment of furnace cabinet and internal components. Utilized inspection camera equipment to examine heat exchanger condition and internal combustion chamber areas, revealing significant deterioration and potential safety concerns typical of equipment exceeding expected service life. Documentation captured showing heat exchanger with visible wear patterns and compromised structural integrity at operating temperature of 120°F. Inspected flue piping, insulation, and venting system for proper configuration and clearances. Given the age of the equipment and observed condition of critical components, provided homeowner with findings regarding current system status and recommended replacement options to ensure safe and reliable heating operation. System remains non-operational pendi

Responded to service call for non-operational Goodman electric furnace (approximately 2 years old). Diagnostic inspection revealed severely clogged air filter causing system restriction and shutdown. Replaced filter and restored proper airflow, returning furnace to normal operation.

Responded to customer call for non-operational furnace following recent power outage. Performed diagnostic inspection on 4-year-old furnace system located in basement/attic. Successfully restored furnace operation by resetting electronic control board and verifying proper ignition sequence through observation port.

Successfully installed a 40-gallon Bradford White water heater with drip pan and alarm system in utility area. Completed all necessary copper pipe connections, installed proper ventilation ductwork, and ensured all valves and fittings were secure. Final inspection confirmed system operates correctly with no leaks.

Performed Gold Furnace Inspection on 2015 model forced air system located in basement. Removed access panel to examine internal components including heat exchanger, blower assembly, control wiring, and PVC exhaust system. All components were found to be in proper working order with no issues identified.

Responded to emergency call for overflowing toilet and tub in main floor bathroom. Diagnosed main drain line blockage causing backflow into fixtures. Removed toilet to access drain system, cleared obstruction using professional-grade auger, and restored proper drainage function. Reinstalled toilet with new wax ring to prevent future leaks.

Completed insulation of outdoor line set per warranty requirements. Addressed corrosion issues on exterior piping and ensured proper sealing against the building's exterior wall. Photographic documentation taken of completed work showing the properly insulated line set installation.

Installed additional control wire to HVAC system per approved estimate, connecting from circuit board terminal block to gas valve assembly. Verified proper connection of all existing wiring (red, blue, green, yellow, white, orange, purple) to ensure system functionality after modification.

Completed installation of a 45,000 BTU counterflow furnace and 1.5 ton AC system, including thermostat, base, and condensate pump. System features AHRI certification #215664902. Installed proper plumbing connections with condensate neutralizer and reconnected existing ductwork after remeasuring return air dimensions. All mechanical and electrical work performed to code with permits obtained.

Performed diagnostic assessment on 10+ year old downflow furnace with cracked heat exchanger in mechanical room behind church. Inspection revealed non-functional secondary furnace failing to light or produce heat. Recommended full replacement as repair costs would be prohibitive given the extensive damage and age of the system.

Completed warranty service for 5"x35' chimney liner installation that was postponed from initial system installation due to roof snow conditions. Successfully dropped liner through existing chimney structure and verified proper connection to HVAC system. Observed proper clearance where the vent pipe penetrates the wall structure and documented installation with photos.