FLAME Blog

How are We Doing? Leave a Comment!

Are you a returning Flame customer?  Have you had work done on your home, whether it was a furnace installation or a toilet tune-up?  If you liked the service (or didn’t) please feel free to let us know through phone call, e-mail or leaving a comment on a review site such as Yelp. Taking the time to leave a comment may seem tedious, but it really helps us to guage what our strengths and weaknesses as a company are.

Customer SatisfactionCheck out what some people are saying about us…we really appreciate all of the nice sentiments!

“First used Flame in 1988 to install a/c.  Since then have tried other service people, but have returned to using Flame.  Honest and efficient work.  Today had old a/c unit replaced by Eric L. and Tim H.  They arrived spot on time and accomplished everything on the service order and explained everything to me in sufficient detail.  Cleaned up afterward and made sure everything was up and running.  Very polite and helpful.  In my experience with this company, you get what you pay for.” (http://www.yelp.com/biz/flame-furnace-heating-cooling-plumbing-and-electrical-warren)

“[A customer] called to say what a GREAT, EXCELLENT AND VERY VERY FRIENDLY tech that Mark P is. She said he explained to her all of our plans, but wasn’t pushy & made her feel very comfortable. She also said he is a GREAT asset to our company and she appreciates all of our expertise – from the office to the technicians…” (customer phone call to the office)

“Excellent Customer Service And Quality Workmanship. Great company, I would highly recommend them for any type of service work or for a new furnance or air conditioning installation. The technicians were professional. They showed up when they said they would and completed the job for the price they quoted me. Unlike other contractors I have dealt with in the past, Flame did not try to nickel and dime me with “extra” costs once they started the job. Great experience.” (Review on Citysearch, http://detroit.citysearch.com/profile/5213516/warren_mi/flame_heating_cooling_plumbing_electrical.html)

Thanks to all the loyal customers out there and for those who give us feedback in order to make our company better.  If you have any comments or questions please contact us!

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